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02 September 2010 ~ 8 Comments

Ignorance and Misinformation is a Bipartisan Affair


Written by : Richard

So last night I was wandering around Twitter when I stumbled onto a tweet that caught my eye.

FYI: @GoDaddy sponsored Glenn Beck w/ads. We ask them to stop. They refuse. Their domain transfers quadruple as a result.less than a minute ago via TweetDeck

My first thought was “Wow, that is pretty awesome.” but like a responsible person I actually went to find the data that was used to prove this. Not that I should have been surprised but this was based on 1 data point (you have to scroll to the bottom to get to what they are referring to, I’ll get to how much more ridiculous that makes this in a bit) that the person had been given. They then proceeded to pat themselves on the back and take credit for this. This then got RT’d and RT’d by tons of people, no one even questioning the validity of the statement.

Now if this was just some random political spam rag saying this I’d have probably just let it go, but this effort was suppose to be standing up against a person who they say is the biggest misinformer in the land, Glen Beck. Their description even says

I’ve had enough of Glenn Beck’s vitriol, misinformation, race baiting, & incitement of violence – and so should you. – Off @StopBeck

but yet they allow themselves to do the exact same thing by just spewing garbage data to push their agenda forward without even understanding what the data means. Now to me this is just ridiculous so I called the person out and they gladly responded saying I had a “baseless assumption & lob[sic] insults” even when I linked to the data that proved exactly what I was saying. So lets just knock out the data real quick as it’s just ridiculous this ever got tweeted in the first place.

First, the reason it says Quadrupled is because that’s the title of the post, except that was referring to the original post on the forum about data from months ago and was for a 1 week time period. The out did quadruple if you went over the past 2 weeks, but not over 1 for this final chart on the page. But here is the thing, you had to scroll past 5 other charts that showed the heavy fluctuation of these numbers, one of them shows and explains how the Transfer In numbers are always more then the Transfer Out numbers. So on this page that they are sharing to all, there is data you have to scroll past that proves their argument wrong but still just go to their one chart they need to make their case, not fully understanding what it means.

If you would like to see the original source of the data you can get the Transfer Out here and more importantly you can get the Transfer In data here. What do we see? There were twice as many transfers in as out. Now I know I had to make 2 clicks to get that chart from the original post and that’s a lot of work when you already have your “proof” in front of you so why ruin it by finding data to show you how wrong it is.

Now that I got how easy it was to see I let the person know the best way I know, by pointing out to them they are just as stupid as the person they are attacking. They did just say “As far as I’m concerned, credibility is far more valuable than avoiding any short term embarrassment” so they should be fine with me poking fun at how obviously hypocritical this all is. So I sent this.

What’s as bad as Glen Beck’s garbage numbers? People like @stopbeck using them. It’s not even the highest of data shown. http://ow.ly/2ykqzless than a minute ago via HootSuite

Well I guess they didn’t mean that credibility stuff because I was called “obnoxious”, that I’m making a baseless assumption, and making “silly insults” before he proceeded to basically hang up on me. I thought I was trying to talk to Sean Hannity or Stephanie Miller for a second. Instead of actually addressing and admitting that he didn’t care if it was true before he shared it with the world, that it wasn’t “an intentional misrepresentation” so it was okay. Are we spotting a pattern of similar activity to those that they are attacking. Yes this isn’t to the level of the Grand Misinformer himself, but for being so against what he does you would think you would be more conscience about using the same tactics.

On top of all of this is the fact you have zero data to actually correlate those transfers to why they moved. As can been seen from the previous charts, people leave all the time and in numbers as high as this so there are definitely other factors for leaving. So on top of it being easy to show with the numbers that it was way off, it didn’t really matter because you had no real ability to type it together. But hey lots of people have trouble with the whole idea that “correlation does not imply causation” which is understandable because you wished you actually had an impact.

Normally I would have just taken a couple more jabs at him for his hypocrtical behavior but then this tweet caught me and led to all of this.

@ripsup lol. I haven’t sunk to his level. And, unlike Beck. I’m pleased to receive constructive feedback and will correct record.less than a minute ago via TweetDeck

How exactly are you going to “correct the record” when you already had done all this? Are you going to tweet to every person who RT’d this message or made a comment based on this message to tell them you are wrong? I bet not, and really I doubt that the person behind the account would even know where to begin. So let me show you all, mainly because you really need to understand how widely and quickly bad information like this can travel and never really be corrected.

First lets look at direct Twitter Platform RT’s. There were 3 messages put out and at the time of this writing had 17, 10 and 37. You can’t see everyone who RT’d it on the tweet itself so some could be duplicates but that’s at minimum 37 people who RT’d the message and that’s without the link. By looking at backtweet we can see at least 53 tweets of links to that page with the data (again could have duplicate users with other RT’s so can’t just add together.) If we look at twitter search there are around 70 references made to those tweets, some including commentary about it that believe it. We can’t see all url shortner clicks and I’ve stated many times that these are not accurate because of bots, but you can see a significant number of people did click through by looking at just those through bit.ly we see over 400 clicks. This is a significant amount of people that would need to be updated with the facts that what was said was not only wrong but so obviously pointless that it should have never even been tweeted in the first place.

And @StopBeck isn’t the only person at fault for this. Look at all the people sharing this info without ever questioning it. Every person who shared it just took it at face value and had no clue what it really meant. They are basically all sheep for a cause that is against Beck and the sheep who follow him. Social Media just helps ignorant people spread stupidity at faster and faster rates. This isn’t just an issue with political issues either as Social Media Experts also do the same all the time. And as always expect you to prove their idiotic statement wrong beyond any doubt before they will admit that they should have “maybe” thought about not doing it. Sadly I think the Idiocracy might come sooner then the movie predicted.

Is there really any way to correct this? Any easy way? Tweeting it won’t guarantee that they RT it for their followers to see. You could contact all these people directly, but again, you can’t force people put out your correction, and why would they when they have the same bubble around there head that they don’t want to burst. In the end there is nothing that you can do to help fix the damage done through the ignorance of actions such as this. While this is the power of such a medium when you look at things like the Iran Election where once it’s out you can’t stop it, it’s also just as effective at lying and astroturfing. As well, there are a lot more of the later of those situations happening every day as compared to the positive ones. Could you put a new post on that forum to say hey this is wrong, sure, but how many people are going to go back if they even did click on it to see if it changed. They are happy with the lie they were fed so why would they want to change that. I wish I could throw up a magical solution here but really I can’t. I just hope after reading this you will put a little more thought into what you say because you are fully aware of what the ramifications are of that. That instead of just blindly RTing and sharing you might take a moment to actually see if you know you are sure what is being said is true and not a fabrication.

So sorry for another long one but it had to be spelled out. While this is political I think it really is a good example of how misinformation can easily spread, especially when sent by people with an agenda to those who are blind sheeps to them. It’s just even funnier when it’s so hypocritical to the cause they are standing up against.

Disclaimer : While I normally talk Marketing idiocy, I had to cover this as it falls into the similar vein of data that’s not researched being used to make statements of no merit to “prove” ones case. I am not a Beck supporter and actually loathe the guy. Maybe it’s what he may or may not have done back in 1990. But that doesn’t change my feeling at what transpired here. I voted for Bob Barr last election and recently have been defending Obama, so please don’t think this is some Right Wing nut attacking the Left. Where I have extremely strong feelings is about ethical and intelligent use of data. May add more if a question about motive need to be addressed.

Update – Even before I posted this I got called a liberal by a right wing nut job. :)

  • Chris Theisen

    @ripsup can I respectfully say who cares? While I understand the spreading of misinformation on Twitter etc could turn into a huge issue depending on the info and parties involved who cares about GoDaddy sponsoring Glenn Beck or how many transfers they had? I know you are going with how this could turn into a bigger issue online but in this instance Im surprised anyone that read that RT’d it to give credibility to @stopbeck or even cared enough to click that far into GoDaddy’s numbers. Chalk it up to someone else being idiotic online and go on with your day.

  • http://www.marketingtechblog.com Douglas Karr

    This isn’t a problem with social media, it’s a human communication issue. Virtually every single week I get chain emails from my own family that are nasty and false… I reply to all and point out the err with some good links. But the damage is already done.

    At the core is that people WANT to believe some things. So when you provide some juicy propaganda, rest assured it will be spread by the right (or left) audience like wildfire. :)

  • The Synergizer

    Chris – I would say those people who are for the stopping of Beck by attacking his advertisers would care about this and there are many who seem to since the account has a significant number of followers and received a significant number of RT’s.

    But let me ask this question in response, why would someone RT something if they didn’t feel it was credible and that they were wanting to make people aware of the success of the campaign? That’s all the message really says. Most RT’d the one without the link showing they took his word at face value without even including the supporting evidence.

    I think you are looking more at the data part that I’m just showing is blatantly and obviously wrong. What I was more wanting to show was that in Social Media you can say anything you want and once it’s out there you can’t change what was said. It obviously gained traction among those who cared. I mean that’s more RT’s and click-thru’s then you see even on some big name SM people.

    And as I said in the post, I normally would, cause I don’t have the time to rebuke every idiotic claim made, especially by Social Media Marketers (though will start hitting some big ones) but this person said they would correct the record. In the end they can’t, and really they never even tried by making an updated tweet admitting to @Godaddy that they were wrong.

    While you might find this incident as nothing to care about, there are probably times that are and you may have RT’d or shared something that was wrong without even thinking about it. Hopefully seeing the impact will make you at least put a split second of more thought towards what it is you share online. If so then my work is accomplished. :)

  • The Synergizer

    Doug – Right on man, you are hitting it right on the head. Where I think this is worse though in Social Media over Email is the public nature of all this. It’s much easier to track how the message traveled when it’s public then say that email forward (no matter what bill gates says he’s doing and going to pay you for :) ) especially when it’s usually not created with tracking in mind.

    As well, the nature of sharing on SM, more of it goes on and its so easy to just click that button and more it along. There is a lot more to be shared and it’s what many use these services primarily for where email while used for that I would say primarily isn’t. There is a lot of bad data out there that gets shared every day coming from lots of sources that people think they can trust and it’s interesting to look and see what the impact of that can be (the Sysomos influence study was a perfect example of this as well) when you specifically mention those trusted people (and promote them) that it can get you tons of exposure for basically nothing even if the conclusions are wrong/pointless.

    I don’t have a solution to the problem but hope that maybe people will think before they tweet. :)

  • http://www.marketingtechblog.com Douglas Karr

    @Synergizer – thankfully, social media also provides a history and a means of tracking and verifying, too, though. The world (esp. this country) is full of lazy, apathetic, partisan voters. That’s what our politicians are counting on.

    Doug

  • http://topsy.com/innovativevisionary.com/2010/09/02/ignorance-and-misinformation-is-a-bipartisan-affair/?utm_source=pingback&utm_campaign=L2 Tweets that mention Ignorance and Misinformation is a Bipartisan Affair | Innovative Visionary — Topsy.com

    [...] This post was mentioned on Twitter by Steve Dalton, Wade Shull, Innovative Visionary, Brian Skinner, Wade Shull and others. Wade Shull said: RT @ripsup: And might be interesting to hear @AmyStark @douglaskarr @JasonFalls take on the spreading of misinfo on SM http://bit.ly/bkwUe8 #bin2010 [...]

  • http://starkreAlitycheck.com Amy Stark

    @Richard Your post reminded me of a fable:
    –A man, upon feeling remorse for having spread a rumor about the rabbi to his friend, approached the rabbi to ask for forgiveness. The rabbi told him to go home, take his pillow to the top of the hill overlooking the village, and release its feathers into the wind. The man did so and returned to the rabbi perplexed. “Now what?” asked the man. “Put the feathers back in your pillow”–

    @Chris — I feel the same way. I don’t care about this person or what he believes, and I agree with @DouglasKarr — WAY before Social Media came along people believed what they wanted to believe and found valid reasons – to them at least — to justify it.

    I jumped into this discussion to point something out. Look at how much press this Stop Glenn Beck guy is getting. Richard tweeted his name a couple of times, and then wrote a blog post prominently featuring the guy. There is a reason the saying, “There is no such thing as BAD press” has been around for a long time. I choose to IGNORE and block tweeters who spew misinformation.

  • http://reasonbellpundit.blogspot.com daltonsbriefs

    @ripsup, thanks for the post, was interesting to read all the way through the conversation and ask myself: If I disliked someone already would I automatically RT a tweet about them that was negative? That darn RT button makes it all too easy to send another ripple out without really thinking about the content therein.